Privacy Policy — Jildora
Introduction
This Privacy Policy describes how Jildora and its affiliates (“Jildora, we, our, us”) collect, use, share, protect, or otherwise process your information/personal data through our website https://jildora.com (hereinafter referred to as the “Platform”).
You may be able to browse certain sections of the Platform without registering with us.
We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions, and agree to be governed by the laws of India. If you do not agree, please do not use or access our Platform.
Collection of Information
We collect your personal data when you use our Platform, purchase products, or interact with us.
This includes, but is not limited to:
- Name, date of birth, address
- Phone number (Mobile/telephone)
- Email ID
- Identity/address proof
- Sensitive data (with your consent), such as:
- Payment information (bank, UPI, credit/debit details)
- Biometric information (if any feature requires it)
You always have the option to not provide information by choosing not to use a service or feature.
We may track customer behaviour, preferences, and transactional data on jildora.com and on third-party platforms integrated with our services.
If a third-party partner collects information directly from you, their privacy policies apply. We are not responsible for third-party privacy practices.
⚠ Important:
We will never ask you for your debit/credit card PIN, passwords, or OTP.
If you receive such communication, report it to authorities immediately.
Usage of Information
We use your information to:
- Provide, operate, and improve our services
- Process and fulfill your orders
- Assist sellers/business partners in order fulfillment
- Enhance customer experience
- Send updates on products, services, and offers
- Customise your shopping experience
- Detect and prevent fraud or unauthorized activity
- Enforce our Terms & Conditions
- Conduct research, analytics, and surveys
You may opt out of marketing communications at any time.
Sharing of Information
We may share your personal data with:
- Internal group entities
- Sellers/business partners
- Logistics and courier partners
- Third-party payment service providers
- Third-party reward programs
- Technology and marketing partners
We may disclose information:
- To comply with legal obligations
- To law enforcement agencies
- To prevent fraudulent or illegal activities
- To protect rights, property, or user safety
Security Precautions
We follow reasonable security practices to protect your data.
However, internet transmission is never 100% secure.
Users are responsible for securing their login credentials.
Data Deletion & Retention
You may delete your account from the Platform or request deletion by contacting us at:
📧 jildoraleathers@gmail.com
📞 9890663457
We may retain data longer if required by law or to prevent fraud.
Your Rights
You may access, update, or rectify your personal data through the Platform settings.
Consent
By using jildora.com, you consent to the collection, storage, and processing of your information.
If you withdraw consent, certain services may be limited.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Significant changes may be notified as required by applicable laws.